Digital Government Authority · Saudi Arabia
Digital Experience Maturity
A reference for assessing the beneficiary experience of digital government services.
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Influence systems
Methodologies for presence that leads to impact.
Influence systems are approaches to understanding identity, message and audience, and organizing work and measurement. We assess your situation first, then select a suitable methodology through the cooperation path and STRATA dimensions.
What do influence systems mean?
Methodologies that connect identity, message, audience, platforms, work processes and measurement. Systems thinking helps us understand these relationships and choose an approach suited to each case.
The concept draws on international and academic practice in systems thinking and communication evaluation. STRATA provides an initial reading within this approach; this does not imply specific international accreditation.
How are systems structured around the world?
References in planning, measurement, experience and operations, grouped by their developers’ regions with scope and limitations explained.
Middle East & North Africa
Digital Government Authority · Saudi Arabia
Digital Transformation Measurement
A Saudi index tracking government digital transformation.
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Sheikh Khalifa Government Excellence Programme · UAE
Government Excellence Model
A UAE model connecting organisational performance with public value.
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MTCIT · Oman
Government Digital Transformation Governance
An Omani regulatory framework for coordinated digital transformation.
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MTCIT · Oman
Government Digital User Experience
An Omani guide to designing around beneficiary needs.
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Digital Government Authority · Saudi Arabia
Website and Digital Content Efficiency
A Saudi index for government website and content performance.
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EIPA and EUPAN · Europe
Common Assessment Framework
A European self-assessment framework for public organisations.
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European Foundation for Quality Management
The EFQM Model
A framework for organisational change and performance improvement.
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Joint Research Centre · European Commission
Digital Competence Framework
A European framework describing individual digital competence.
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Joint Research Centre · European Commission
Digitally Competent Educational Organisations
A European framework for organisational digital development in education.
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Joint Research Centre · European Commission
Digital Competence of Educators
A European framework for educational uses of digital technology.
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European Commission
PM² Project Management
A European methodology connecting project governance and delivery.
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Government Communication Service · UK
Modern Communications Operating Model
A UK model for organising government communication teams.
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UK Government Communication
OASIS campaign planning
A communication planning method built around measurable objectives.
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Government Digital Service · UK
Government Service Standard
A UK standard for services that address the whole user need.
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UK government
Technology Code of Practice
UK criteria for designing, building and buying technology.
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Design Council · UK
Double Diamond
A design approach separating problem understanding from solution development.
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Centre for Behaviour Change · UCL
COM-B Behaviour Diagnosis
A model for understanding what enables or obstructs behaviour.
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National Institute of Standards and Technology · USA
NIST Cybersecurity Framework
A US framework for organisational cybersecurity risk management.
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National Institute of Standards and Technology · USA
AI Risk Management Framework
A voluntary framework for trustworthy AI development and use.
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Centers for Disease Control and Prevention · USA
Crisis & Emergency Risk Communication
A reference for communication during crises and emergencies.
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U.S. government
Digital Services Playbook
US delivery practices for building digital services.
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IDEO · USA
IDEO Design Thinking
An innovation approach starting with people’s needs.
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Government of Canada
Canada Digital Standards
Canadian principles for people-centred digital services.
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TÜBİTAK BİLGEM · Türkiye
Public Websites Guide — KAMİS
A Turkish reference for public website usability and accessibility.
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Digital Transformation Office · Türkiye
Information and Communication Security Guide
A Turkish guide to reducing information-security risks.
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Ministry of Industry and Technology · Türkiye
Model Factory and Applied Transformation
A Turkish approach to practical learning and productivity improvement.
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TÜBİTAK TÜSSİDE
DDX Digital Transformation Assessment
A model supporting business digital transformation journeys.
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Ministry of Trade · Türkiye
Brand and Organisational Capability Development
A Turkish programme supporting brands and company capabilities.
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Turkish Higher Education Quality Council
Higher Education Institutional Evaluation
A Turkish model for evaluating institutional quality in higher education.
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International Association for Measurement and Evaluation of Communication
Integrated Evaluation Framework
A framework linking communication activity to objectives, outcomes and impact.
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International Organization for Standardization
ISO 9001 Quality Management
An international standard for organisational quality management systems.
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International Organization for Standardization
ISO 56002 Innovation Management
International guidance for establishing an innovation management system.
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Organisation for Economic Co-operation and Development
Digital Government Policy Framework
An international framework for mature digital government.
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AMEC
Barcelona Principles 4.0
International principles for communication measurement and evaluation.
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World Wide Web Consortium
Web Content Accessibility Guidelines
International guidelines for more accessible web content.
Read the frameworkThe systems I work on
Explore the systems and paths relevant to your needs.
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